Privacy Policy
Island Marine Air
Effective Date: February 10th 2026
Island Marine Air is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and online payment facilities.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information we collect
We may collect the following types of information:
- Personal information
- Full name
- Email address
- Telephone number
- Billing and service address
- Company name
- Payment details (processed securely via third-party gateway)
- Technical information
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of access
We only collect information necessary to provide our services and operate our business effectively.
2. How we use your information
We use your information to:
- Provide marine and HVAC services
- Prepare and issue invoices
- Process payments
- Respond to enquiries and service requests
- Schedule appointments
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Payment information
Online payments are processed securely through the Caribbean Credit Card Corporation (4C’s) Payment Gateway.
Island Marine Air does not store full credit card numbers or sensitive payment details on our servers. Payment data is handled directly by the payment processor in accordance with their security standards.
4. How we protect your information
We implement reasonable technical and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
These measures may include:
Secure website connections (SSL encryption)
Restricted access to sensitive information
Secure email and internal systems
Password-protected administrative access
While we take reasonable steps to protect your data, no online system can be guaranteed to be completely secure.
5. Sharing of information
We may share your information only when necessary with:
- Payment processing providers
- Accounting or legal professionals
- Service technicians or authorised contractors
- Government or regulatory authorities where required by law
Any third party we engage is expected to protect your information and use it only for authorised purposes.
6. Data retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain financial and tax records
- Comply with legal obligations
Resolve disputesWhen information is no longer required, it will be securely deleted or anonymised.
7. Cookies and website tracking
Our website may use cookies or similar technologies to improve user experience and analyse website traffic.
You may adjust your browser settings to disable cookies; however, some website features may not function properly.
8. Your rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of your information, subject to legal obligations
- Withdraw consent where applicable
Requests should be submitted using the contact details below.
9. Third-party links
Our website may contain links to external websites. Island Marine Air is not responsible for the privacy practices or content of those third-party sites.
10. Changes to this policy
Island Marine Air reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
Continued use of our services after changes are published constitutes acceptance of the updated policy.
11. Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Island Marine Air
Telephone: 1 (264) 583-5474
Email: info@islandmarineair.com
We are committed to addressing your concerns promptly and professionally.
